UPDATE If you have a Western Digital My Cloud network attached storage device, it's time to learn how to update its OS because researcher James Bercegay has discovered a dozen models possess a hard-coded backdoor. Update the drive firmware Update the software. For assistance accessing the Dashboard, please see Answer ID 22007: How to Access the Dashboard on a My Cloud Device. Launch your My Cloud desktop application Follow on-screen instructions How to Upload files to your My Cloud. Once you've physically connected your My Cloud device, use the following steps to access the Public folder. Accept your device's security certificate. Save this WD My Cloud drive’s firmware file on the desktop of your computer. Navigate to the location that contains the, Read the message that appears and, when ready to proceed, click the. Then, select the Install and Reboot option, and the upgrade takes place automatically.
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Go to Settings, navigate to the Firmware Update section, and turn off the ‘Enable Auto Update’ feature. Securely access your photos, music and files from anywhere. It will auto-upgrade once the download is completed.
